Business

Management Is All in the Timing

by Stefania Croci • June 1, 2017

The most successful leaders are highly aware of their colleagues’ pace and sense of urgency — and continually adapt to them. The pace of business keeps hastening, as advanced technology hypercharges the speed at which data and business opportunities emerge, in addition to increasing the amount and accessibility of those things. Fundamental shifts in market […]


40 Eye-Opening Customer Service Quotes

by Stefania Croci • June 6, 2016

Customer service excellence has always been and will always be one of the critical competitive advantages for any business. Here are 40 quotes supporting this premise: Make a customer, not a sale. ~ Katherine Barchetti The goal as a company is to have customer service that is not just the best but legendary. ~ Sam […]